Friendly, efficient healthcare

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998 and the Freedom of Information Act. Any request for access to notes by a patient, patient’s representative or ... [continue] Access to medical records

Complaints policy

We take complaints very seriously. We encourage complaints to be dealt with at the time they arise between those that are involved or the line manager of the staff member. ... [continue] Complaints policy

Fair processing & Privacy notice

To see how we process your data and to view our updated Privacy notice please see the documents below: Sunnyside Detailed Privacy Notices v1 FAIR PROCESSING NOTICE – FOR CHILDREN ... [continue] Fair processing & Privacy notice

Frequently asked questions about medical reports

Why does it sometimes take my GP a long time to complete my form? Time spent completing forms and preparing reports takes the GP away from the medical care of ... [continue] Frequently asked questions about medical reports

How to register

As of 07.01.21 our list is closed for new patients. We can happily provide information on other local surgeries who are still taking on new patients.   We apologise for ... [continue] How to register

Join our PPG

We welcome enquiries from patients who would like to join our Virtual patient group. As a member of the ‘Virtual’ Group patient will be asked to take part in ‘on-line’ ... [continue] Join our PPG

Practice Area

The map below illustrates the practice boundary (marked in Pink). For specific information regarding the boundary of the practice area please contact the surgery.

Private fees

The NHS provides most healthcare free of charge, however some services are not covered under the NHS and so we need to charge a fee for these in order to ... [continue] Private fees

Summary care records

A Summary Care Record is an electronic record that’s stored at a central location. As the name suggests, the record will not contain detailed information about your medical history, but ... [continue] Summary care records

Updating your details

If you change name, address or telephone number, please let our receptionists know by coming into the surgery, writing to us or changing your details via the online system, SystmOnline. You ... [continue] Updating your details