New clinical I.T system
Sunnyside Medical Centre is currently installing a new clinical IT system called SysymOne.
The new system will bring benefits to both patients and staff, however there may be some disruption to normal services during this period.
We thank you for your consideration and patience during this time of transition. Read more…
REPEAT PRESCRIPTION REQUESTS
Due to a change in I.T systems there may be a delay in processing repeat prescription requests between the dates of May 25th 2015 and June 3rd 2015. Read more…
Due to a change of I.T system providers, patients using online services (Appointment booking and repeat prescription requests) will no longer be able to access the system using their current log in details from May 25th 2015. Read more…
Our core opening times are from 8.00am - 6.00 pm Monday to Friday. We also offer extended hours according to the information given below. To see a doctor or nurse please telephone the appointment and enquiries line on 023 92 812481 from 8:00am each morning or come into the surgery to book an appointment. Face-to-face GP appointments are available for booking up to 8 weeks in advance (which may be subject to initial telephone triage with some of our doctors). Normal telephone consultations can also be booked up to 4 weeks in advance.
For immediate and necessary treatment only, our duty team is here to help you. No pre-booking is needed just come into the surgery between 8:30am and 10:30am or between 3pm and 5pm Monday to Friday to be given a duty team appointment. Please note: For this service the waiting time could be up to 2 hours during exceptionally busy periods.
Late night and Saturday morning appointments
We offer additional pre-bookable GP appointments according to an alternating weekly rota as shown below:
Week 1: Tuesday 6:30pm to 8pm & Thursday 6:30pm to 8pm
Week 2: Saturday 8am to 11:15am
Week 3: Tuesday 6:30pm to 8pm & Thursday 6:30pm to 8pm
Week 4: Saturday 8am to 11:15am
PLEASE NOTE: During these additional opening times only pre-bookable GP appointments are available. As such, there will be no nurse appointments or prescription services, and our telephones will remain switched to the out of hours service.